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Testimonials

"STELLAR says it all! From the ease of the software to the variety of products offered! Barron County Jail signed on with Stellar Services to provide the inmate commissary services in March of 2004. The staff at Stellar Services is always pleasant and easy to work with. Customer service is o..."

Susan S. and Penny P.

Inmate Communication Tablets

While hardened kiosks certainly have a place in the correctional environment, as more and more inmate touch points (electronic grievances, requests, etc.) are offloaded onto the kiosks, greater availability is required to satisfy inmate demand. This can mean adding expensive kiosks at lower and lower inmate to kiosk ratios. With wiring and infrastructure considerations, this option is cost prohibitive and reaches a point of diminishing returns. We at Stellar Services believe the solution to this challenge is inmate tablets.

By having over five years of experience in the pod kiosk industry, Stellar Services was able to easily port this proven technology to tablets. The tablets are extremely easy to deploy and no training is required as inmates learn to use them in minutes. These units offer all the functionality of a kiosk along with premium entertainment and educational options.  

During the development of our tablet product, we wanted to ensure 2 key features: Protecting the tablet and Reducing inmate access to all interface ports. Our mold injected customized tablet covers have accomplished both. Our customized tablet covers also allow our tablets to be locked into our five-bay charging stations.

Stellar Services offers a patent-pending wireless charging station. While other wireless charging stations can take up to 6 hours, our five-bay docking station provides a complete charge in less than 2.5 hours.


One of the major challenges with a mobile device in a corrections environment is access control. How will you know which inmates currently have a tablet? Can an inmate be restricted from tablet use? These are important questions and Stellar Services has an answer. Our docking base incorporates secure locking of the tablet with a keypad that requires the inmate to enter his or her inmate ID and pin to check out a tablet. If the inmate is restricted from tablet access, he or she will be denied access. If an inmate already has a tablet, they must return it before checking out another tablet.  


Our system allows all inmates access to our tablets at no cost for 15 minutes every 2 hours. In addition, if an inmate wishes to remove the 2-hour cooldown period, he or she may do so by upgrading to the “Gold Pass” option in a one hour or twenty-four hour option. The "Gold Pass" option can be funded directly by the inmate or may be requested that a family member fund the purchase. 

The security on these units is second to none. As part of the tablet rollout, Stellar Services provides a 2-prong approach in our table security.

App Functions






Gold Pass – All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.



Games - Play tested and approved games. 



Radio - Stream approved radio stations.



Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates. 


Library – A large listing of books is found in the online library.




Secure Browser - Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.



Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
While hardened kiosks certainly have a place in the correctional environment, as more and more inmate touch points (electronic grievances, requests, etc.) are offloaded onto the kiosks, greater availability is required to satisfy inmate demand. This can mean adding expensive kiosks at lower and lower inmate to kiosk ratios. With wiring and infrastructure considerations, this option is cost prohibitive and reaches a point of diminishing returns. We at Stellar Services believe the solution to this challenge is inmate tablets.

By having over five years of experience in the pod kiosk industry, Stellar Services was able to easily port this proven technology to tablets. The tablets are extremely easy to deploy and no training is required as inmates learn to use them in minutes. These units offer all the functionality of a kiosk along with premium entertainment and educational options.  

During the development of our tablet product, we wanted to ensure 2 key features: Protecting the tablet and Reducing inmate access to all interface ports. Our mold injected customized tablet covers have accomplished both. Our customized tablet covers also allow our tablets to be locked into our five-bay charging stations.

Stellar Services offers a patent-pending wireless charging station. While other wireless charging stations can take up to 6 hours, our five-bay docking station provides a complete charge in less than 2.5 hours. 

One of the major challenges with a mobile device in a corrections environment is access control. How will you know which inmates currently have a tablet? Can an inmate be restricted from tablet use? These are important questions and Stellar Services has an answer. Our docking base incorporates secure locking of the tablet with a keypad that requires the inmate to enter his or her inmate ID and pin to check out a tablet. If the inmate is restricted from tablet access, he or she will be denied access. If an inmate already has a tablet, they must return it before checking out another tablet.  

Our system allows all inmates access to our tablets at no cost for 15 minutes every 2 hours. In addition, if an inmate wishes to remove the 2-hour cooldown period, he or she may do so by upgrading to the “Gold Pass” option in a one hour or twenty-four hour option. The "Gold Pass" option can be funded directly by the inmate or may be requested that a family member fund the purchase. 

The security on these units is second to none. As part of the tablet rollout, Stellar Services provides a 2-prong approach in our table security.

App Functions

Gold Pass – All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.

Games - Play tested and approved games. 

Radio - Stream approved radio stations.

Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates. 

Library – A large listing of books is found in the online library.

Secure Browser - Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.

Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation. 

Commissary - Place commissary orders right from the tablet. Pictures of the items make ordering easy and less prone to error.

Inquiries – Inquiries provide a way for inmates to interact with staff. Often inquiries are used as a way to avoid a formal grievance. 

Information - Access to calendars, schedules, and general facility information. Any information that would typically be placed on a bulletin board in the pod area should be placed under this tab.

My Account - Residents can view their account balance and history.

PREA – PREA has become a very important initiative inside jails and prisons. The PREA icon can be configured to play an informative video detailing what action the inmate should take in the case of an incident. The system can even force the inmate to watch the video and confirm that he or she understands the reporting process prior to using the other features of the tablets (games, tunes, etc.). The PREA icon also allows the inmate to report an incident.

Orientation – Some facilities require an inmate to watch an orientation video as part of the intake process. Like the PREA video, the Orientation video can be configured as required viewing.

Handbook – A huge amount of resources is devoted to maintaining an up-to-date hardcopy inmate handbook. Deploying it on the tablet will save staff time and printing costs. It can also be configured as required viewing along acknowledgement by the inmate that he or she has read and understands the content. 

Grievances – Tech Friends grievance workflow was designed to accommodate the most demanding facilities. Our grievance module is used in ACA facilities to assist in meeting the standards.

Haircut - Schedule a haircut.

Medical Visit - Request a medical visit.

Password – Change your 4-digit passcode.

Log Out - Log out.