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JailAtm Technical Support –
Friends & Family 870-627-5476

Testimonials

"I have been the Jail Administrator for two years now and Stellar Services is great. The program is very user friendly and if I have any questions or problems I just call them and they are there to help. The staff is very friendly and very knowledgeable of the system. The orders arrive quickly and I ..."

Jail Administrator, Chad H.



Video Visitation

Why travel when you don't have to? Make video visitation calls from home or from any mobile device.



How to make or schedule a video call to an inmate:

Go to jailatm.com 

You will be required to make an account in order to make a call to an inmate. Once you have created an account, sign in.

  1. Select Video Call button
  2. Select the appropriate state and facility
  3. Enter at least 3 characters of the resident’s last name or their ID
  4. Select the resident's name
  5. Select Now or Later


Create An Account
 
  1. Click Sign In At The Top Right Corner
  2. Enter Your Email Address (Please be sure to enter your complete email address. IE: johndoe123@emaildomain.com) 
  3. Fill Out All Information On The Personal Details Form
  4. Click Save
  5. Create A Password
  6. Check Your Email, There Will Be An Activation Link. Click On It Or Copy The Link And Paste Into Your Browser
    1. We recommend using a gmail account for easiest access to jailatm.com. If you experience problems setting up an account with another kind of email account (comcast,cox, xfinity, centurylink, windstream, etc.), set up a free gmail email account to use. You can do that here: https://accounts.google.com/signup
  7. Sign In Using Your Email Address And Password


Why travel when you don't have to? Make video visitation calls from home or from any mobile device.



How to make or schedule a video call to an inmate:

Go to jailatm.com 

You will be required to make an account in order to make a call to an inmate. Once you have created an account, sign in.

  1. Select Video Call button
  2. Select the appropriate state and facility
  3. Enter at least 3 characters of the resident’s last name or their ID
  4. Select the resident's name
  5. Select Now or Later


Create An Account
 
  1. Click Sign In At The Top Right Corner
  2. Enter Your Email Address (Please be sure to enter your complete email address. IE: johndoe123@emaildomain.com) 
  3. Fill Out All Information On The Personal Details Form
  4. Click Save
  5. Create A Password
  6. Check Your Email, There Will Be An Activation Link. Click On It Or Copy The Link And Paste Into Your Browser
    1. We recommend using a gmail account for easiest access to jailatm.com. If you experience problems setting up an account with another kind of email account (comcast,cox, xfinity, centurylink, windstream, etc.), set up a free gmail email account to use. You can do that here: https://accounts.google.com/signup
  7. Sign In Using Your Email Address And Password