Services

Our customizable solutions will make inmate money management, communications with friends and family, and caring for basic needs simple. When you choose to work with Stellar Services, you are guaranteed an easy start with our products in implementation, training and 24/7 on-going support. We look forward to working with you!

With Stellar Services You Receive the Best in Implementation, Training, and Support

Stellar Services, LLC provides in-person or virtual training during installation and throughout your contract for your staff at no cost to you. You will also find visual and text instructions within our software

Our availability is 24/7, 365 days a year. When you inquire through our customer support channels, we take a multi level approach to assure your questions are answered.

Our Stellar Customer Service Process:
  • Call our general customer service number: 866-320-4200
  • If the issue is unsolved, you will be forwarded to Ed Bierer or our Application Specialist on call.
  • If it is an issue with the program, it will be forwarded to the programmers for resolution.

All equipment that Stellar Services provides is 100% guaranteed against defects or problems during your contracted time.